Thank you to the Crown sales team for working so hard to sell our little house quickly and efficiently. We really appreciate it. Thank you also to the letting team too for looking after our house and finding good tenants. We will happily recommend your services to all our friends in Chepstow. Alicia & Alex
From the initial valuation through to completion Crown didn't disappoint at any point in the journey. Always focussed and professional, they were proactive when necessary and feedback from viewings were prompt and constructive. The level of service was excellent and we always felt that they were genuinely interested. At no point did we ever feel we were just 'another' client. Would recommend without hesitation.
Thank you for all the work involved in marketing and selling our bungalow. Very pleased.
I contacted 3 estate agents and immediately knew I should choose Crown. They were friendly, professional and efficient from the outset. Their knowledge of the local market seemed obvious. Throughout my sale, they have been proactive and made everything easy for me. I would highly recommend them.
Just a quick email to say how professional Crown Estate Agents have been during the sale of my mother's property. The house was sold within 2 days of going to market without any fuss or bother. The finer detail was also handled expertly by yourselves without any issues or drama. I would highly recommend your services to anyone in the future.
During the summer of 2018 we had a property to sell and our first choice was Crown Estate Agents of Chepstow. Kerrie and her team were extremely professional in their approach, working diligently and dedicated to the task in hand. All through the process we were kept informed of proceedings and a sale was achieved. We would not hesitate in recommending Kerrie and her team at Crown Estate Agents to family, friends and to anyone who needed the services of an estate agent.
In 2013 I was tasked with the responsibility to sell a property on behalf of my parents due to their poor health, and thus I needed to engage the services of an Estate Agent covering the Shirenewton and Chepstow areas.
For me there are two main factors when choosing an Estate Agent, one is obviously the amount of exposure of the property to potential buyers, increasing the likelihood of a sale, and secondly, the quality of the agentâ€™s personnel in terms of the trust I place in them to achieve the best result for me. Having used Kerrie Edwards (previously with other Agents) to sell other properties, and having been very satisfied with the service I received, my obvious choice was to once again engage her services.
Although a relatively newly established Estate and Letting agency compared to others in the area, my initial discussions with Crown inspired confidence in the likelihood of receiving not only a good level of service, but also achieving a satisfactory sale of the property. In fact they not only achieved a satisfactory conclusion in terms of a sale of my parentâ€™s property, the level of service I received was exceptional. I found the staff to be very friendly and helpful, keeping me regularly informed of progress, which continued to inspire confidence in my decision to use Crown, and the level of professionalism was second to none in my experience.
We were also looking to purchase further properties, with the potential for rental, and throughout the process I remained satisfied that our best interests were are the forefront of Crownâ€™s endeavours on our behalf.
Obviously there are commercial factors for any Estate Agency when selling properties for clients, but more than any other Company I have used, throughout the process Crown always focused on our interests and provided every assistance and guidance along the way, working very hard to achieve a sale.
Having been very satisfied with the level of service I received from Crown, I would not hesitate in using them on all future property sales in this area and highly recommend their services to anyone wishing to sell their property.
A satisfied Vendor following a sale of property in Shirenewton
Thank you for contacting me. A refreshing development compared to the response I have had from most Estate Agents.
We have now found a property and managed to sell our house and move in just before Christmas.
We are here for a year at least but if we move again I will be in touch"
Feedback from a potential customer who had enjoyed the experience
Thanks for all your help with the house move we really appreciate it.
Thanks to Crown for a professional service in the purchase of my new property. Kerrie went above and beyond what is expected from an estate agent which for me makes them stand head and shoulders above their competition. The team were all very friendly and couldn't do enough to help us and provided us with any advice when called upon. We would recommend Crown to anyone who is looking to buy or sell. Thanks again.
Thank you for offering us such a professional service. From viewing the house, providing information, to liaising with the seller and his solicitor, you and your colleagues have done such a thorough job. It helped us complete the deal within 6 weeks without any problem. You and your colleagues have been an absolute pleasure to deal with. Many thanks! Katie, a very happy buyer*
I would like to thank Crown Estate Agents for the thoroughly professional service provided in the recent sale of my property.
The whole selling process from initial advert to completion took just 6 weeks with a suitable proceedable buyer being found within 2 weeks.
I have known Kerrie and Debra for a number of years through Property Sales and Rental and have always found them to be personable professional competent and of the highest integrity.
I would have no hesitation in recommending Crown Estate Agents to anyone considering either the Sale or Rental of their property.
The staff at Crown Estate & Letting Agents had previously managed my property whilst at another estate agent. I was so confident in their abilities that I moved with them when Crown was opened in July 2013. I was not disappointed in my decision.
Not only was my property professionally and reliably managed whilst it was rented out for 3 years, the transition from rental property to sale property was seamless. I was invited to review and be involved in the production of the sale catalogue and it was not distributed until I was satisfied. The photographs and details were well presented and ensured the house was marketed in a very favourable light. All aspects of the sale were provided to me and I kept informed throughout the process. Having a member of the team manage the conveyancing was an added bonus which only helped to simplify the experience.
I am delighted to recommend all the team at Crown Estate & Letting Agents.
I am pleased to highly recommend Kerrie and the Crown team, after a year with a different estate agents we switched to Crown and were immediately confident of our decision and the ensuing house brochure was excellent in both presentation and detail.
Proof is in the sale, and Crown achieved this in 6 days on the market, and full completion within 8 weeks! Professional service at every step with a personal touch that completes the offering. If you are looking for an agent, I'm sure you've found them!
Having lived in Chepstow for 6 years, I had forgotten how stressful moving can be. The staff at Crown's were all extremely helpful, visiting before viewing to familiarise themselves with the layout etc. Punctual and convenient viewing times, followed by prompt feedback. Once a buyer had been found the staff were still there to ensure the sale went through smoothly. We would thoroughly recommend Crown Estate Agents. Liz & Steve Haines
Crown Estate Agents were recommended to us and we were impressed by Kerrie's initial visit to the property. The property specifications were beautifully presented and marketed. Kerrie promised that we would be kept informed at every step of the way and we must say she has managed to maintain a very high level of service. When we have needed any information or advice, Kerrie and her team have been there for us. We have dealt with many estate agents over the years but feel that Crown go the extra mile. We wish you every success for the future.
I would like to thank you immensely for all your hard work, help and patience when selling my house.
I feel you have gone above and beyond in your role, to enable the sale of my property to go through so swiftly.
Your support, professionalism and positivity is commendable, therefore in my opinion, Crown Estate Agents are highly recommended.
Once again I would like to say thank you for a 1st class service in the sale of our property in Western Avenue. As with the purchase of our new house there was nothing that you were unable to help me with and made things as smooth running as possible. I would without a doubt use Crown again in any future moves as the service is 2nd to none and it was like being treated as friends rather than clients which was really nice.
Thanks again Team Crown :)
We have been delighted by the way the sale of our property has been handled at Crown. The team there are very professional and passionate about what they do and have a genuine desire to care and look after the customer and get the very best they can for you. Kerrie in particular was efficient and professional at all times and demonstrated the patience of a Saint and we would have no hesitation in recommending them to anyone.
We would like to express our sincere gratitude to Charles and his team for all the hard work they put in with the advertising and sale of our property.
With everything all completed within 8 weeks from start to finish, we are now already in our new home!
Caroline, Deb and Kerrie all went above and beyond to help make the whole process as smooth as possible. Thank you once again and should we move again in the future we will not hesitate in using Crown.
We had been looking for a property for 18 months as we had re-located. Crown were approachable, knowledgeable about the property and surrounding area, and professional throughout the whole process- a refreshing change in comparison to some competitors. We would definitely recommend Crown to sellers/buyers alike- we will be using them again in the future for sure (hopefully not too soon though!).
Thank you again for all of your help, Charles runs a fantastic team.
Crown delivered exactly what we set out to achieve.
We were given a speedy, friendly and efficient service from start to finish.
The team were very accommodating and professional throughout and are a credit to the high street.
Crown have dealt with my house sale brilliantly, always kept me up to date, always so helpful when I would ring up. Charles went out of his way to help me and I'm so grateful to the team for getting my house sold so quickly and efficiently. Kerrie was extremely professional and sensitive to my needs and Caroline was always phoning with updates and always helpful. Thank you everyone at Crown. I would and do recommend you.
Thank you, and all the team for your very kind and efficient service, it goes without saying that buying and selling houses is a very stressful time, but we felt that throughout the process you were all genuinely doing your best to sell our house with as little disruption and stress to us as possible.
It has been a success story and we are very happily living our dream in the house we wanted.
Thank you once again for selling our house, we hope your business goes from strength to strength as it deserves to, we have already recommended you, and will do so again.
Kerrie and the team at Crown have been truly fantastic throughout the whole sales process. From the start Kerrie gave a professional assessment of our property and impressed with her research which gave me great confidence that Crown was the right agency for us and they did not disappoint. Within 1 week our property was under offer and 10 weeks later the sale completed. Crown get the highest recommendation from us!
If you are a novice at moving house or just want to be assured of a professional service, the team at Crown is the choice you should make. Throughout the process, from the guidance with marketing and to successfully completing the sale, I was helped at every stage. If moving could be less stressful, then their very personal attention will be one of the reasons for the success.
From the initial meeting with Kerrie to the support calls & updates from Caroline & the team, we felt in safe hands & looked after by Crown selling our property.
The team make an effort to get to know you as sellers & your circumstance with the added benefit of their market & area knowledge.
I would highly recommend using Crown Estate agents who will go the extra mile for you to move onto pastures new.
We found Crown to be extremely professional throughout, balanced by a personal â€Žapproach that allowed us to complete on our purchase in super efficient time. Would definitely recommend them again.
I have no hesitation in recommending Crown estate agents. I was more than happy with the overall customer service. Everything was arranged from start to finish in an Efficient and Professional manner making it stress free for me. The staff are friendly yet remaining professional at all times. Advertising was good, no delay in getting my house advertised in the showroom and on Rightmove. The brochures were amazing, the photos showed off my home to its advantage, it was almost a shame that it sold quickly, a waste of a lovely brochure, which leads me on to the most important part, I got the asking price for my home and that was all down to you!
I was very satisfied with the way Crown handled my sale. Communication was first class and they also stepped in to help me with a practical issue which threatened to delay completion. Professional, friendly and efficient.
Having used other agents in the town it was a refreshing experience to deal with such a professional, friendly and warm team. On the first visit when Kerrie valued the property, I knew that my experience would be different. The service I was given was impeccable and the professionalism from everybody has been outstanding, it made a stressful situation painless. From the marketing material to communication everything was first class, I was constantly kept informed from start to finish. Without hesitation, I recommend Crown to anybody selling their property.
Thank you so much for doing an amazing job.
I just wanted to say a huge thank you for all your efforts in selling my property and finding me a new house.
Your efforts went above and beyond my expectations, particularly when trying to sell my rather 'unique' property. Your support of me then when I needed to find another suitable home and continuing help to completion has been very much appreciated.
I feel your personal touch to your clients and also knowledge and passion for the properties you sell is the one factor I have not seen with anyone else.
You have made a very stressful time for me go smoothly and I thank you for your input.
Now we are settled in our new home, just wanted to thank Kerrie and the team at Crown for being very proactive with selling our home and then ensuring the sale went through effectively. You really went above and beyond including Solicitor recommendation and keeping us up to speed with the progression of the sale. This is the second house sale Kerrie has completed for us and who knows one day there may be a third! Thank you again.
Selling your home and moving house can be a very stressful time. Recently after almost 40 years I decided to sell my property in order to downsize. Crown Estate Agents provided the most professional service from their first visit for the valuation to the sale completion. Throughout the whole selling process I received excellent service from their dedicated sales staff, including accompanied viewings with appropriate feedback. Nothing was too much trouble for them. Selling my property with Crown Estate Agents was a most positive experience and I recommend them.
Having used Crown Lettings and Sales Services. I found both to be extremely professional, friendly and would often support above and beyond that was expected. Thoroughly recommended.
We cannot thank you enough for the support in selling our house. Kerrie and Caroline you were fantastic and we felt truly looked after in your hands.
Thank you all for all your hard work in selling "No 10". I do appreciate the problem I have been - but now it's over. I shall miss speaking to you all - you have become friends.
We would like to thank you for the service that you have provided in the selling of our property. We have been happy with your service and would like to say that your company has always been helpful, courteous and kind in the selling of our house.
Just wanted to say thank you so much to everyone at Crown for such a professional, reliable and friendly service from the very beginning. In the process of selling our home and consequently buying through the same agents we dealt with Kerrie, Marie and Caroline who were always friendly and very efficient and did everything they said they would and much more besides. We always received viewing feedback within 48 hours with no exception and no query or request was every too much trouble and was always dealt with straight away. If the staff were not able to deal with enquiries immediately, for situations out of their control then we would be notified so we knew it was being handled.
The staff at Crown have genuinely made what could be potentially be a very stressful buying and selling process a very easy and stress free affair. We would have absolutely no reservations to sign with Crown again if we ever decide to move in the future and will be recommending their service to anyone who is thinking of buying, selling or renting a new property. A huge thank you from us all.
Very special thanks to Crown estate agent. Excellent service, very efficient and professional.
Many Thanks to Kerrie for being a fantastic help every step of a way. We are very happy with our purchase and could not have done it without Crown 's support. Wish them all best of luck.
Iâ€™d just like to say how impressed we have been with the service you and your staff have provided which has also always been done in a courteous and friendly manner which we really appreciate. We would certainly use Crown again in a few years when we hope to put our property on the market again, and would also recommend you to others.
Having used Kerrie in previous property transactions we were keen to use her expertise again for a recent buy to let disposal. Throughout the process Kerrie was very proactive and delivered everything she had promised. The actual exchange and completion were further complicated by the purchaserâ€™s solicitors being reluctant to actually do any work, so Kerrie had to repeatedly chase to get everything in place. Kerrie is thorough and professional at all times and we would recommend her and Crown to anyone looking to either sell or purchase a property.
Just wanted to say a massive thank you for all your hard work in the sale of our house. You were all so professional and efficient, which helped keep it stress(ish!) free.
If Carlsberg made Estate Agents, they would make Crown. Thanks.
Extremely happy with the service provided by Kerrie and the team. They ensured a quick and hassle free sale of our property.
Would highly recommend Crown Estate Agents
I would gladly recommend Crown Estate & Letting Agents. In the process of buying my house I found them very professional and easy to deal with. Viewings were easy to arrange and handled thoroughly with all the information I required and asked of being available. Crown were very helpful and timely in liaising with the vendor during the sale process itself. As a first time buyer, this was extremely helpful and made the purchase of my first home much easier than I had expected. I would be happy to deal with Crown again in the future.
I would just like to say a big thank you for the way in which you and your team have dealt with the sale of my property. You have been friendly, helpful and efficient in making it as straightforward as possible, in what can be a stressful time, and I would have no hesitation in recommending your services to other clients.
I recently sold a house in Chepstow through Crown Estate Agents and found the whole experience a pleasure. From the moment I first met her, Kerrie Edwards' competence and professionalism were evident to me and her straight talking, quietly confident approach made her stand out among the five estate agents who came to value the property. I must admit that I was a little bit hesitant about using Crown as they were the least established agent that I asked to do a valuation, but I listened to my gut instinct and went with them: I was not disappointed. The service I have received from everyone at Crown has been first class: the brochure was produced at an impressive speed, phones calls were always answered quickly, emails were responded to within hours and I was kept up to date throughout every stage of the sale. All of this was delivered by one the friendliest and most helpful teams I have ever had the privileged to work with. I cannot recommend this firm enough - it was so refreshing to meet a team who took so much pride in the excellent service they are providing.
Many thanks again for the service we received.
Thank you for your perseverance and patience on our behalf. We would have no hesitation in recommending Crown Estate Agents to any potential seller of purchaser of property.
We would just like to say thank you for selling our house. You all put in so much time and effort in order for the sale to go through and we are extremely grateful.
We also appreciate the fact that you had to deal with what seemed to be an enormous amount of viewings by potential buyers and the final buyer.
You were always cheerful and enthusiastic, even when we were losing hope. Your determination saw us through a very difficult time and we are so glad we chose Crown Estate Agents to sell our home for us.
Please pass on our thanks to the rest of the team as we felt supported by the general feeling of good will and perseverance. We will definitely recommend Crown to our friends as you were all so helpful.
We purchased a property represented by Crown in March 2016. Despite not being our agent, Kerrie Edwards has been an amazing support throughout the entire process. She was on hand to offer advice, to help push things through and was easy to communicate with, which is so important as moving is a stressful time. There were times when Kerrie went above and beyond in helping us chase things up when our own agent and solicitors were being evasive. We have been so grateful for Kerrie and the Crown team from the very beginning. Moving to a new area we took our time looking for a property and the Crown team were always on hand to answer questions. We viewed the property we purchased several times and we never felt rushed or as if we were an inconvenience. We wouldn't hesitate to recommend them. Thank you Kerrie and all the team at Crown!
Thank you for all your help and support through a VERY stressful period. I'm so grateful for all your hard work.
Just a note to say thank you and all the staff involved in the sale of Canon Lane - i'm so pleased all went well, with all your help. Thank you all so very much.
To Kerrie and all the team at Crown. Many thanks for all your help with the sale of Granville Terrace. Your effort, dedication and professionalism are a credit to you all. We won't hesitate in using your services again!
Don't hesitate to choose Crown to sell your home. We highly recommend Kerrie and the team. We had a superb, professional and friendly service from start to finish, with loads of viewings and a great selling price. We are now happy in our new home thanks to them
From the start I received a first class, professional service and felt that my best interests were always at the heart of the agents dealing with my sale. It was a swift, well communicated transaction and I would not hesitate to recommend Crown Estate Agents to family and friends in the future.
Thank you so much for helping me â€˜moveâ€™ on.